At YourWander Trail, we understand that travel plans can change unexpectedly. This policy explains how flight cancellations and refunds are handled, providing clarity and ensuring a smooth experience for our customers.

1. Flight Cancellations

All cancellations are subject to the airline’s cancellation policies. YourWander Trail acts as a booking platform and will process cancellations in accordance with the airline’s terms.

Customers should notify us as soon as they decide to cancel a flight. You can reach us via:

• Phone: +1-888-889-1411

• Email: support@yourwandertrail.com

Please note that some flights may be non-refundable or have cancellation restrictions. Always review the airline’s terms at the time of booking.

2. Refund Eligibility

Refunds are issued based on the airline’s refund policy. YourWander Trail will assist in processing refund requests but cannot override airline rules.

• Refunds are generally issued to the original payment method.

• Processing time may vary depending on the airline, typically 7–30 business days.

3. Partial Refunds or Fees

Airlines may charge cancellation or service fees, which will be deducted from the refund amount.

Any refund displayed by YourWander Trail reflects these applicable fees.

4. Changes vs. Cancellations

If you wish to reschedule rather than cancel, our team can help check airline options for date changes.

Flight changes may incur airline fees or fare differences.

5. Refund Exceptions

• Certain promotional, non-refundable, or heavily discounted fares may not qualify for a refund.

• In cases of force majeure events (natural disasters, government restrictions, pandemics, or other unforeseen circumstances), refunds will follow the airline’s policies. Your Wander Trail will help facilitate the process.

6. How to Request a Refund

To request a refund:

1. Contact us at support@yourwandertrail.com or +1-888-889-1411.

2. Please provide your booking reference, flight details, and the reason for cancellation.

3. Our team will coordinate with the airline and update you on your refund status.

7. Customer Support

Our team is available 24/7 to help with cancellations, refunds, or rescheduling. We strive to make the process as smooth and transparent as possible.

YourWander Trail is committed to clear policies, timely support, and helping you manage your travel plans with confidence.